Richard was such a pleasure to work with and I recommend him highly. He is kind, courteous, honest, prompt, professional, and extremely knowledgeable about re-upholstery. I had searched far and wide for someone with the expertise to properly restore some vintage pieces to their former glory. The people I came across were either middle-men out to make a profit, or tradesmen who used inferior products. Richard does all the re-upholstery himself and he uses quality materials. He will do whatever is necessary to make the furniture the best it can be. Each item is truly treated as a work of art by this re-upholstery artist. And Richard is very fair and reasonable in his pricing. I purchased the fabric myself so the money paid to Richard was for labor and other materials. I was not charged extra for pick-up or delivery. If you trust your furniture with ArtCraft Upholstery, you will not be disappointed.