When I first called, Mr. Leach did not think he could take on the job because he works mostly alone and it is a very large piece. When he did take it, he was clear that it would take him a long time to get it done. He did the job by the date he had promised. He was always extremely pleasant to deal with. He tried to limit his aesthetic advice, but the advice he gave was good. The sofa was done very nicely and I’m extremely pleased with the results.